Marketing and Outreach Associate

Position Summary:

Helping Hand is looking to add a Marketing and Outreach Associate to our team to play a key role in helping grow funds raised and support our mission. We are seeking a creative mind with an eye for detail and the skills to help us effectively share our story. This position will be instrumental in the planning and implementation of a wide range of Advancement projects.

Key Responsibilities:

Database

• Maintains the accuracy and integrity of database by ensuring all information is kept current and up to date.
• Trouble shoots database issues.
• Process donations and prepare acknowledgement letters and other correspondence.
• Create monthly fundraising reports and dashboards.
• Maintain foundation, corporation and individual donor files.
• Reconcile donations with the Finance Department monthly
• Coordinate mailing of appeal letters.

Volunteers

• Responsible for overseeing group volunteer activities.
• Provides support to various committees and volunteers during fundraising campaigns and events.

Social Media

• Planning and executive social media strategies, creating and publishing content to a variety of platforms, and interacting with communities and audiences.
• Measure results by tracking metrics and insights on each platform.

General Responsibilities

• Ensure weekly management of all due dates for required documentation.
• Provide timely and ongoing general administrative support.
• Must fulfill all necessary training requirements of the agency.

Key Competencies:

• Must maintain appropriate confidentiality.
• Integrity to handle sensitive information in a confidential manner.
• Professionalism, punctuality, flexibility, and reliability.
• Critical thinking and problem-solving skills
• Excellent organization skills and ability to multitask and prioritize concurrent needs.
• Excellent verbal, written, and interpersonal skills.
• Ability to communicate well at all levels of the organization.
• Must be able to adapt to frequently changing work priorities and emerging issues
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with availability in response to changing agency needs.
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
• Strong ability to follow through with tasks.
• Strong initiative and willingness to pitch in whenever needed.
• Vision within functional limits in order to see and respond to emergency situations.
• Ability to lift up to 20 lbs.
• Ability to work indoors and/or outdoors.
• Ability to transfer materials and or individuals
• This position requires employees to work with persons who may be physically aggressive.
• Hearing within functional limits in order to respond to an auditory request for assistance.

Education & Knowledge, Skills and Abilities Qualification:

• Bachelor’s degree plus two years of relevant experience in development, sales, customer relations, and/or administrative support required. Will consider an equivalent combination of education and experience.
• Previous experience in a development or non-profit setting is highly desirable.
• Demonstrated ability with computer software programs including, but not limited to Microsoft Office Suite, specifically Excel, Word and Outlook required. DonorPerfect knowledge is a plus.
• Must possess a valid Illinois Driver’s license with proof of current vehicle insurance.
• Ability to pass criminal background checks and all pre-employment testing.

Compensation & Benefits we are proud to offer you, include but are not limited to:

Full-Time Employees:

• Medical, Dental and Vision Insurance Plans

• Flexible Spending Account (FSA)

• Health Savings Account (HSA) with Employer Match

• Company Paid Basic Life/AD&D, STD and LTD Insurance for all FT employees

• Voluntary Life, STD Buy-Up, Accident, Critical Illness, and Hospital Indemnity Insurance

• Paid Time Off – Policy varies per position/job title and FT/PT status:

• 13 Paid Holidays per year

• Vacation Days (non-school employees)

• School Closings (school staff)

• Personal Days

• Paid Sick Days

• Bereavement Leave

• Vacation Day rollover option (non-school staff)

Full-Time and Part-Time Employee Benefits:

• Competitive pay

• Expense Reimbursement when applicable

• EAP (Employee Assistance Program) & BenefitHub discounts

• 403(b) Retirement Savings Plan – eligible upon hire to participate

• Helping Hand matches up to 4% after 500 hours of service

How we show our appreciation for everything you do:

• Quarterly employee Transformation Award

• Years of service recognition

• Health and Wellness In-Services

• Holiday gatherings

• Yearly Executive Team gift to staff members

• Employee Referral Bonus Program

• Potential for yearly bonus

• Tuition Reimbursement for FT staff members

• Employee In-Service Days

Opportunities for growth:

• Promotions from within whenever possible

• Employee Workshops and Trainings

Exciting Annual Events:

• Helping Hand Golf Outing

• Annual Gala

• Gallery Night

• Move With HH Walk